Rent is due on the 1st day of each month.
Community Housing accepts one payment only per unit using the Pre Authorized Debit Agreement Forms (PDF 213KB), pay by cash, Interac debit, or money order to the Community Housing office so that it is received by the first day of each month. If your unit chooses to leave post-dated cheques for the full lease term, for the total monthly rent, dated for the first day of each month must be provided.
鈥淪plit rent鈥 payments are permitted only when Pre Authorized Debit Forms (PDF 213KB) (for the balance of the lease term) are submitted by all members of the rental unit.
- All required documentation for the unit must be received as a package by the 15th day of the month preceding the month to start split rent payments (i.e. April 15 for May leases, August 15 for September leases).
- Where tenants choose to split rent payments for their unit in this way, the total of the amounts to be debited each month must equal the monthly rent.
If rent is not paid by the first day each month or a cheque is returned for any reason or we are unsuccessful in debiting funds through automatic debit due to non-sufficient funds (NSF), Funds held, Funds not cleared, cannot trace etc, the full rent charge will be added along with an additional administration fee (this is separate from the fee charged by your bank). Only cash, Interac debit, money order, or certified cheque will be accepted for payment of rent and the NSF fee in these situations (these cannot be added to your next pre-authorized debit payment).
On a first time failure to pay full rent (including NSFs), the unit will be sent a letter requesting payment. Failure to respond to that notice or a second rent related problem will end the privilege of split rent payments for the unit for the duration of the lease and a will be filed with the . This carries an additional charge and involves a hearing in front of the Board (unless the rent due, NSF fees and the filing fee are paid in advance of the hearing). Subsequent rent-related problems will result in additional L9 Applications and/or lead to eviction proceedings. While this is the usual process, the University reserves the right to move directly to the 鈥淣4 鈥 Notice to End a Tenancy Early for Nonpayment of Rent鈥 and/or 鈥淟9 鈥 Application to Collect Rent the Tenant Owes鈥, as permitted by the Residential Tenancies Act in regards to late rent. Most importantly, poor rent payment history will prevent tenants from being able to rent a Queen鈥檚 owned property in the future.
Where there are outstanding debts, any payments received from tenants will be applied first to the outstanding debt with any remaining balance applied against current charges. It is the tenant(s)'s responsibility to ensure the unit account remains in good standing.
We do not track individual payments 鈥 outstanding amounts are charged to the unit/household and household members are responsible for tracking their payments. There is an administrative fee to have our records searched.
Outstanding accounts owed to Community Housing is considered debts to the University that are reported monthly. All sanctions apply to these outstanding accounts, including withholding of marks, transcripts and blocking of registration.
Please remember, all tenants of a unit are 鈥渏ointly and severally鈥 responsible for any debts of that unit. Even if you have an agreement with your roommates to split the rent payments, if one does not pay everyone is held responsible for the debt.
Note 1: Accepted methods of payment 鈥 pre-authorized debit, cash, cheque, money order, Interac, in CANADIAN funds only.
Note 2: We cannot accept future rent payments other than via postdated cheques/pre-authorized debits.
Note 3: We understand circumstances sometime crop up where special consideration may be warranted for late payment of rent. When this happens, tenants should send in a request for consideration to Community Housing by emailing community.housing@queensu.ca outlining what the exceptional circumstance is and the timeframe that rent payment is expected. If such a request is received, reviewed and found that an exception to pay late should be granted, it would be understood that this is a one-time exception not an on-going arrangement.
Sometimes other fees are applicable that include but are not limited to:
- Extra Appliances: Advance permission must be received from the Manager, Community Housing and/or designate before any additional appliances may be brought into/installed in/used in the rental unit (e.g. air conditioner, extra fridge, deep freeze,space heater, washer, dryer, dishwasher).
- Garbage: Warnings will be issued for garbage not disposed of properly. Repeat offenders will be fined each time the landlord has to pick-up and dispose of mishandled garbage.
- License Plate Numbers & Proof of Ownership (registration): All tenants must register their vehicle(s) with Community Housing. Unregistered vehicles parked in tenant parking areas are subject to municipal tickets and towing
- Paint: Tenants are not permitted to make alterations, including paint and wallpaper - costs for restoring colour/condition immediately will be attributed to the tenant.
- Please refer to Tenant Handbook, Alterations section 鈥 for additional information.
- Satellite Dishes: Satellite dishes may not be installed in Community Housing Properties.
- Cleaning: Tenants must leave their unit thoroughly cleaned and in a ready to rent condition upon vacating. Charges will be assessed for for applicable cleaning and/or damages.