Getting Started: Staff

Welcome to Queen's! As a Queen's staff member, you get access to exclusive Queen's-provisioned services. Take a read through our guide below to help get you started with IT at Queen's.



When you accepted a position with Queen's, you were assigned a 鈥 a unique network identification that allows you to access many of Queen's online services.

You can activate and/or manage your NetID and password using . Note that Queen鈥檚 will never ask you for your NetID and password via email or phone.

It is important to never share your NetID and password with anyone.

Connect Your Devices

Queen's offers both wired and wireless connections for staff on campus. 

Staff seeking a wireless connection should connect their devices to the QueensU-Secure network. Visit the  for information on how to connect your device, and for information on what other networks are available.

Staff looking to connect their devices via a wired connection should visit the for more information on connecting.

Get Familiar with Microsoft 365

Staff members have access to the  for the duration of their employment at Queen's. 

Use your NetID and password to  and set up your email and calendar account.

You can access Microsoft 365 by signing in from the web. You can download apps to your desktop and mobile device for seamless collaboration.

Connecting Remotely

Queen's staff members who are working remotely should check out IT Services' guide to Connecting, Collaborating, and Working Remotely. 

The guide outlines how to prepare your remote work station and provides information on connecting and collaborating from your remote location.

Connecting and Working Remotely

Access Free Software

Queen鈥檚 University provides students and Staff with access to an impressive suite of collaboration and productivity tools. This includes  tools. Examples of provided software include:

  • *software used for graphic design, video editing, web development, photography, and more.
  • *software used for social media graphics, flyers, logos, posters, advertisements, banners, business cards, and more.
  • allow you to easily create responsive, interactive course content. The suite includes:
  •  users can record the pronunciation of their name in an audio file, include pronunciation notes, include preferred gender pronouns and customize their audio link to aid accessibility.

The full list of software and instructions for downloading titles are available in the .

This software is only provided when specifically requested by a faculty or department and carry an associated service fee that is billed to the department. 

Additional IT Considerations

Student studying off of computer in Douglas Library

Learning How to Use Available Software

Learn how to use the software that is available to you:

  • : Links to videos, tutorials, and FAQs to learn how to use these productivity tools.

  • Microsoft Learning Tools is natively built into Office 365 and Microsoft Edge applications. The immersive reader capability in Learning Tools gives users the ability to have content read aloud to them, and lets them adjust settings to break the words into syllables, adjust text size or background colors. 

Students sitting and collaborating in the Smith School of Business

Communication and Collaboration Resources

Resources to help you collaborate, communicate, and learn remotely include:

  •  Outlook, Word, Excel, PowerPoint, OneDrive & more - your go-to productivity app for mobile devices.

  • Your hub for teamwork. Conversations, files (Word, PowerPoint docs), group calling, and apps live together in a single shared workspace.

  •  Start, join and schedule sessions; send group text, images and push-to-talk messages on mobile devices.

Professor delivering lecture to students in the Biosciences Auditorium

Preparing Your Technology for 成人大片

Consider these actions as you prepare your devices for Queen's!

Take a look at the for you time at Queen's. Don't forget to check with your faculty or department for additional device requirements.

Queen鈥檚 Residences provides Internet and e-mail access in your residence room 鈥 ResNet 鈥 and all you鈥檒l need is a personal computer with a network adapter for Ethernet. If you'll be living in residence, to the Internet while in residence. 

If you ever have trouble connecting connecting to Queen's wireless network, .

Protecting Your Devices and Data from Harm

Phishing emails attempt to defraud users of their personal information. View tips on

you can take in response to suspicious emails. IT Services strongly recommends reporting phishing, spam, and abusive emails.  

Queen鈥檚 has introduced Multi-Factor Authentication (MFA). Multi-factor authentication adds a second layer of security, keeping your account secure even if your password is compromised.

Enrolling in MFA is easy! Check out

If you鈥檙e running Windows 10, you鈥檙e probably already set. Windows 10 comes

If you have an older version of Windows, you can download Microsoft鈥檚 System Centre Endpoint Protection for free from the .

If you鈥檙e using a Mac, you can download ESET Endpoint Security for free